- Very friendly and
- “G’day!” the
informal “Hello!” is overuse by tourists.
- They expect one’s
work to speak for itself, so they are not impressed with your position, title,
- They are not
impressed with the latest status symbol in material objects that announce how
important you think you are.
- Men wear a
conservative dark business suit and tie. But different clothing styles may be
used depending on the industry, the location of the meeting, the nature of the
discussion (it is alright to ask questions about appropriate dress)
- Women may wear a
dress, or skirt and blouse, for business.
- Informal clothing is
appropriate when not attending business functions. Casual pants are fine for
both men and women.
- Women who wear red
suits can be considered aggressive
- Women are perceived
as more professional if they wear light make up/ cosmetics
- It is better to over
dress than to under dress. Even if you are not as well off as someone else,
you are expected to dress similar to them.
- Men are expected to
shave each day and keep their beard, moustache, nose, eyebrows and ear hairs
- English is the
- Shake hands when
meeting and when leaving.
- Although uncommon,
some women may greet each other with a kiss on the cheek.
- Exchanging business
chards is common among professional workers.
- They are open and
friendly, but directness and brevity are valued
- Opinions are
respected, and opinionated discussions are entertaining.
- Be an active
listener, and ask if you do not understand something in the conversation.
- Do not hype
yourself, your company or your information.
- Men should not
become physically demonstrative with another man, or wink at a woman.
- Sightseeing and
sports are good conversational topics.
- Being punctual is
- Maintain good eye
contact during meetings and conversations.
- A single, male
passenger using a taxi should sit in the front seat.
- Gift giving is not a
common practice in business.
- You may bring a
small gift of chocolate, wine or flowers if invited to someone’s home.
- First names are
used almost all the time
- People talk
slower or faster depending where they are from
- Conversation is
hard to understand as words are often ‘cut off’ before the end and they
tend to run together
times can be delayed-many people obtain a mobile phone number and ring
before the allotted time to say that they have been delayed and will be
- You are expected
to look people in the eye during business meetings
- You can take
notes on paper during a meeting
- You should turn
off your mobile phone during a meeting as soon as all guests have arrived
- Not everyone
feels comfortable shaking a woman’s hand…so be ready to offer it but not
feel as if you must shake everyone’s hand
- Men are expected
to shake hands firmly but not hard
- Smiling and
looking at the person’s face is encouraged on greeting and it is
appropriate to say hello and introduce yourself.
- It is best to
start asking questions then the other person will reciprocate.
information can be discussed – but only reveal what you are happy to have
passed on to someone else.
- Do not try to
discuss topics you are not familiar with. Pretending to know a lot about
something when you have just read some basic information is not a good
idea, international guests that do this are often ridiculed
- Afternoon tea is
- Tea is between
6-8:00pm and is an evening meal.
- Supper is a late
night light meal or snack.
- When paying for
a round of drinks, do not pick up the tab out of turn, and make sure to
pay when it is you turn.
- If you have
invited someone out for lunch or coffee be prepared to pay unless agreed
otherwise. A tip is not always required.
- It is a good idea,
particularly if you are male, to have a major sporting team that you barrack
for (either Australian Rules Football or Rugby) – preferably one based in the
location where you are living (barracking for the Sydney Swans in Melbourne
doesn’t always go down too well!)
- Be familiar with
basic popular culture – it is important to be aware of general topics of
discussion and have viewed at least one episode of regularly discussed
- Only make promises
that you intend to keep.
- Should you approach
a line, go to the end and wait your turn.
- Do not litter
A summary of this information can be found at Executive Planet.
For more information go to: