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Communicating "one on one" with other human beings is generally referred to as interpersonal communication.
Skillfull interpersonal communication involves
- basic conversational language skills including listening and speaking abilities.
- a basic understanding of how personalities and cultures effect communication,
- an understanding of your own personality, culture, and preferences, and
- knowledge of conflict prevention techniques.
Some additional skills are needed when communication takes place within a group or work team.
More advanced strategic use of interpersonal skills can be very effective tools for career advancement and organizational development.
Interpersonal skills that are particularly important in a professional business environment include leadership skills and skills to build good customer relationships.
page updated August 17, 2009
Communication Diversity Successful interpersonal communication is directly linked to predicting how the other person will understand and react to you.
Learn as much as you can about diverse ways of thinking and communicating:
- intercultural communication
- multigeneraltional communication
- communicating with disabilities
- gender differences
Basics Principles Interpersonal Communication
Building Positive Relationships Thank you in Two Parts
Avoiding Misunderstanding and Conflict
Websites of interest
How can I manage conflict?
How Good are My Skills?