Format of a Resume

Resumes are formatted in either of two basic ways, as a list of employment in a reverse chronological order, or as a summary of functional skills.




















Elements of a Chronological Resume
The centered format here is a conservative, businesslike  way to design the resume document, but some creativity is appreciated.  (Only some; no bright colors or fancy typefaces that are difficult to read.)  Avoid resume templates, which can make you look particularly non-creative.  Start with your OWN information, and format the document in the way that makes you look like a competent professional.

Full Legal Name

Street   •   City, State  Zip   •   Phone

JOB OBJECTIVE
Briefly describe the job you want or the career path you want to follow.

EDUCATION

Degree, Major, Year of Graduation  [NOT the dates you spent on campus; that means you didn't graduate.]

University, City, State

Earlier Degree, Major, Year of Graduation OR dates of attendance if you did not graduate.

University, City, State


PROFESSIONAL EXPERIENCE

Company Name, City, State                                                                                                 Dates, including month and year

          Job Title                                                                                                                                 [list jobs with most current at the top]

One or two sentence description of the job scope and responsibility, which would have been true of anyone who held     

the job.  This is followed by three or four bullet points that highlight things that are unique or special to the applicant.

•  An accomplishment that shows expertise at this profession, perhaps a problem solved and the results.

•  A scope of responsibility that was not typical of the position, maybe an early promotion or special jobs.

•  Awards, commendations, publications, etc. you achieved that relate to your job objective.


Volunteer jobs, Internships and Co-ops can be listed here, or with education or special activitie
        [Never include salary data, personal health or family information or hobbies that have no professional relevance.]

MEMBERSHIPS AND AFFILIATIONS

                    Organization, Your role, Dates [list most current at top, and activities should increasing responsibilities, expertise, or leadership]
                    Organization, Your role, Dates

SPECIAL SKILLS
  •     Fluent in French with conversational Spanish.
  •      Expert in the use of Excel, including creation of macros, pivot tables, and integration with other Microsoft Suite products.
[don't list basic skills that would be expected of any college graduate (i.e. Microsoft Word or PowerPoint), skills that are not relevant to business (i.e. video game or skateboarding skills), or skills that you don't really have (i.e. saying you are proficient with a software means you know how to use ALL its features; fluency in a language means carrying on intelligent conversations with native speakers.) ]

REFERENCES


                        Name                                                             Name                                                          Name
                        Title                                                                Title                                                            Title
                        Full mailing address                                         Full Mailing Address                                    Full Mailing Address
                        Phone number and email                                  Phone number and email                              Phone number and email
Notice that references are listed here at the bottom of a one-page resume.  They can also be listed as a separate page, or on the bottom half of the second page on a two page resume.  This is a good location for college students, who are generally making the transition from a one-page to a two-page resume.   Sometimes supervisor contact information is provided after each position listing.

DON'T include a line that says, "references available on request."   Of course they are; you don't need to say so!  (If there actually is a confidentiality issue, say so directly.)  Failing to include at least a couple of references  is especially dangerous for new graduates who might be competing with a large number of other candidates.  Many recruiters will simply set aside applications that can't be checked out right away in favor of those that have provided references.













Identification

The complete name, address, phone, and email must appear at the top of the resume. 

  • Use a full legal name rather than a nickname, although abbreviating the first or middle name with just an initial is acceptable.  Those who do use a permanent alias, should indicate it with quotation marks (Marcus “Mark” S. Hanson), or simply adopt the alias as a professional name and never give the original birth name on business documents.
  • Students with both a temporary school address and a permanent address should provide them both, including the date the temporary address will expire if that information is available. 
  • Your email address should project a professional image.  HotBabe@college.com is NOT an acceptable address for business purposes.  A combination of first initial and last name is the standard business email address (Napoli; Hafner). Eemail service should reliable, answered frequently, and free from obnoxious advertising or slogans.
  •  Be sure that the phone number provided will be responsibly and professionally answered.  An applicant with unreliable roommates or children too young to take professional messages might be better off to purchase voice mail service or a cell phone.  Those who are not actively seeking a new position would list the current work phone number and email on the resume.
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Objective, Career, or Skill Summary

The resume should begin with a summary that provides a context for the rest of the information to follow.  For a person who has established an area or areas of expertise, a career summary serves as review of the work the person can do or the career path:

Full-Charge Bookkeeper—Office Manager—Administrative Assistant

Established MIS consultant with experience in document imaging systems, network administration, and user documentation.

For the person who is actively job-hunting, this is the place to make a statement of employment or career objectives.

            Seeking supervisory or staff position with financial responsibilities

The point of this section is to allow a quick understanding of the applicant's background.  Employers are not impressed with a generic statement that offers no useful information.  Don't ever provide an objective that says something obvious and meaningless like "looking for a position in which I can use my skills” or “wish to experience career growth.”  These are worse than no objective at all.  

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Education

The resume should start with the information that is most relevant to a prospective employer.  Most graduating college students are being recruited on the basis of their degrees, so the degree should appear first on the resume.  The person who has been working for three to five years, or the new graduate with relevant professional experience would reverse the order of these sections, placing the education after the work experience.  The key consideration is whether the applicant wishes to be compared to other recent graduates or to those with some work history; the order of the resume sections tells its reader which category to place the candidate.


All post-secondary education should be listed chronologically with the most recent degree at the top. List the exact name of your degree, major and any minors exactly as they appear on the diploma. (Any errors could be considered a falsification of your degree.)  The graduation date (or expected graduation date) follows the name of each institution; do not list the years you spent at an educational institution unless you are no longer enrolled but did not finish any degree program there.  A university or degree program should not be listed until you are actually accepted.  Similarly, if you simply anticipate changing your major or adding a minor, do not list it yet on the resume. 

A degree with honors should be indicated on the resume.   An overall grade point average, grade point average in the major, or class standing can also be listed, especially if they are exceptional, as well as any other academic accomplishments such as Dean’s List or academic scholarships, or honors courses.   

Additional information can be provided about the education, including relevant coursework, internships, semesters abroad, service education projects, significant research, or publications. 

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Work Experience

Generally, all jobs are listed in reverse chronological order.  The recent graduate with a long list of part-time or summer jobs, might list those together or even summarize them, leaving more space for the more important job experiences that relate to the new career field.  The general format should remain standard, however, and  even low-level positions demonstrate a familiarity with business practices.  What seems like an unimportant part-time job can still exhibit team, communication and organizational skills to a prospective employer.

Each entry must include the job title, the organization, a short description of the job duties, and the dates of employment.  The job responsibilities should be quantified so that a reader can get a sense of the scope or size of the position.  Additional accomplishments, significant responsibilities, and quantifications of your level of responsibility should be bulleted below the general job description. 

You will usually provide the most detail about the most recent jobs, but you should be sure to highlight positions and responsibilities that are relevant to the kind of job you are seeking.

Non-Paid Activities

List volunteer activities, student and community organizations, civic service, and any other responsibilities that demonstrate professionalism, organizational experience, and relevant skills or experience.  An applicant can legitimately include anything that highlights work ethic, leadership skills, communication abilities, team experience or technical skills. Avoid listing overtly social or political activities that do not demonstrate organizational leadership (i.e. “interactive video gamer” or “distributed flyers for Senator Green”).

If you have held positions of major responsibility or worked with a single organization for a long period of time, the entry can be formatted like a paid position.  When they are relevant to the career field, these can even be included chronologically in the experience section so long as that section is labeled “experience” rather than “work experience.”

Students and very recent graduates should list internships and co-op education positions, either in the education or the work experience sections, indicating any specialized research or project management included in the experience.

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Memberships and Affiliations

List all professional and community memberships, including student organizations and athletic teams.  Be cautions with social or religious affiliations.  Listing organizations that indicate ethic background, age or religion can provide information that is illegal for an employer to request, and most organizations would prefer not be given such information on the resume.  It is perfectly acceptable, however, to list an activity as a generic category, such as “active with youth in my church” or “performed and traveled with a cultural dance group.”

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Special Skills

List the skills or technical capabilities that illustrate professional competence.  These might be functional categories (Network administration; Individual and partnership tax preparation), equipment or software (Certified in TIG and MIG welding; Experienced with PeopleSoft and Ceridian), or areas of special expertise (ADA Compliance; CFA Level I Exam passed May 2005)

Languages should always be included on the resume, specifying level of fluency, literacy, and any translation experience or extensive travel to nations where the language is spoken.

Generic computer skills or basic office software should no longer be listed on the resume as a “special” skill.  Any business professional is expected to be competent in the use of word processing, spreadsheets, internet search engines and email.  Similarly, listing knowledge that anyone would typically gain from similar educational or work experience is inappropriate.

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References

References do not have to be listed on the resume, but they are particularly helpful for those seeking an entry-level position.  Employers who must call you in order to request a references might not take the time if they have sufficient applicants who have already provided them.  It sounds slightly suspicious for a new college graduate to list references as only “available on request.”  The only good reason NOT to provide references is to maintain confidentiality about your job search.  As long as permission has been obtained to use someone as a reference, the person’s full name, title and contact information should be given to any prospective employers.

If the resume is a full page or a full two pages, the references should be provided as a separate sheet, with applicant’s identification information at the top, formatted identically to the resume.  If the resume is at an awkward page and a half, the references are an excellent item to fill up the second page.

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