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Meeting and Greeting
§
Firm, single-pump
handshake
1.
Shake hands with
everyone when arriving and leaving
2.
Start with
highest ranking or oldest person
3.
Let women extend
hand first
§
Respect titles
and use them until told otherwise
§
Use correct
pronunciation of others names
§
Provide bilingual
business cards
Small Talk and
Conversation
§
Be prepared to
discuss the host country
§
Avoid religion
and highly personal topics
Dining and
Entertaining
§
Let your host
seat you
§
Place napkin in
your lap, following your host’s lead
§
Keep both hands
above the tabl
§
Eating
Continental Style
1.
Use utensils from
the outside in
2.
Spoon soup away
from you and sip from side of spoon
3.
Use seafood fork
for shrimp, clams, and oysters
4.
Hold knife in
right hand
5.
Hold fork in left
hand, inverted, and spear food
o
Cut one piece at
a time
o
Rest position is
an inverted V with tines down
o
Place utensils parallel to each other resting
diagonally at the 10 and 4 position with the knife blade facing in
Dining Etiquette
§
Eat what is
offered, but only when it is offered
§
Do not season
food without tasting it first
§
Do not refuse
beverages
§
When drinking
alcohol, drink in moderation